War Cast Studios

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Frequently Asked Questions PDF Print E-mail
Written by Chris Strecker   
Wednesday, 17 February 2010 11:53

Here are some of our most frequently asked questions about our products.  If you have a specific question that you do not see here or your question is not fully answered, please contact us and we will be happy to assist you.

Why are all the bases gray?

All of our bases are dyed gray as a neutral base color.  If paint chipping occurs, it is less noticeable if the plastic is gray rather than pure black or pure white.

Why are there small bubbles in my base?

During the process of casting, small air bubbles may form that do not release from the surface of the base, which cause a small cavity once the casting cures.  We do our best to inspect and make sure there are no major flaws before we package our products.  In most cases, these tiny bubbles can be filled with a dash of super glue or a bit of paint or flock.  If an air bubble is large or is on a very noticeable portion of the base, please contact us for a replacement.

What are the shipping costs?

We currently offer Priority Mail.  Priority rates depend on how much your final order weighs.  In general, most orders are under 1lb and cost $4.95.

We do not offer overseas shipping when purchasing from this web site at this time; however, if you would like to make a purchase, and you currently live outside the U.S., please email us with your order details and we can give you a shipping quote.

Last Updated on Thursday, 18 February 2010 00:54